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Jun 25, 2024reading time icon6 min

Everything you need to know about buying insurance online

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Katarina LacosteKatarina Lacoste
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Everything you need to know about buying insurance online
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In recent years, buying insurance online has become increasingly popular due to its convenience, and this trend is expected to continue growing. 

What sets apart the process of purchasing insurance online from doing so in person or through an advisor? What are the benefits of buying insurance online, and what precautions should be kept in mind? 

Let's explore what you should know about purchasing insurance online and how to effectively navigate the process. 

The advantages of buying insurance online 

While both methods ultimately aim to secure appropriate insurance coverage, the approach to shopping online versus purchasing in person diverges significantly. Here are key advantages of shopping for insurance online. 

Accessibility and convenience 

The accessibility and convenience of purchasing insurance vary significantly between traditional methods and online platforms. Traditionally, you often schedule meeting, either in-person or virtual, with an insurance agent or broker

In contrast, buying insurance online offers the flexibility to secure a policy at any time, day or night, from any location with internet access. 

Quick and easy comparison 

With just a few clicks, you can quickly and easily compare insurance offers from various companies online. This allows you to conveniently review prices, coverage details, exclusions, and other policy features. 

Some websites even offer comparison tools that display these details side by side, making the decision-making process even simpler. 

man looking at his cellphone

Simplified process 

Buying insurance online typically simplifies the process considerably. There’s no need to schedule meeting or deal with extensive paperwork. You can enter your information and complete the underwriting process through a few straightforward, user-friendly steps. 

What types of insurance are available online? 

Online platforms offer a wide variety of types of insurance for purchase, including: 

  • Life Insurance: Provides coverage in the event of death
  • Auto Insurance: Covers risks associated with operating a vehicle.
  • Home Insurance: Protects against damage to your home and belongings. 
  • Travel Insurance: Safeguards travellers against trip cancellation, medical emergencies, lost baggage, and other unforeseen incidents during travel. 
  • Pet Insurance: Helps cover veterinary expenses for pets. 

Can all types of insurance be purchased online? 

While many insurance products are accessible for direct online purchase, some specialized insurance needs may benefit from consulting an insurance advisor or broker. This ensures you obtain coverage tailored to your specific situation and requirements. 

What is the process of buying online insurance? 

Taking out insurance online usually involved a simple process. Here’s how to proceed. 

Woman holding a computer

1. Evaluate your needs 

Before beginning your search, it’s essential to evaluate what you need from an insurance policy. What specific coverage are you looking for? Are there any conditions or endorsements you want to include? 

By clearly defining your needs, you can streamline your search and find a policy that meets your expectations. 

2. Compare multiple quotes 

Using an online comparison tool allows you to quickly gather quotes from different insurance companies. This allows you to compare prices, terms, and exclusions offered by each company easily. 

Additionally, visiting insurers' websites directly may reveal exclusive offers or customized policies that better suit your needs. 

Regardless of the approach, it’s important to dedicate enough time to comparing several similar policies before making your decision. 

3. Assess the insurance company’s reputation 

Once you’ve identified a promising policy with an insurer, it’s important to take a moment to assess their reputation. 

Check online ratings and customer feedback to gauge levels of satisfaction. Are customers generally satisfied with their experience? Have there been issues reported during claims or when contacting the company? 

Make sure the quality of the insurance company’s customer service aligns with the excellence of their insurance offerings before making a commitment. 

4. Submit your application 

After completing your research and feeling satisfied with your choice, proceed by filling out the online application form and submitting your information. Ensure that all details provided are truthful, accurate, and complete. 

Woman making a choice between two options

How can you determine which insurance is the best fit for you? 

The best insurance policy is the one that aligns precisely with your unique personal requirements, which can vary greatly from those of others.  

Utilizing online insurance comparison tools streamlines the comparison process, making it less time-consuming than manual methods. 

Consulting a local insurance broker can also assist in identifying your specific needs and help you navigate the marker to find the most suitable insurance policies tailored to your circumstances. 

Can I cancel insurance purchased online? 

When you purchase insurance directly online, you have the right to change your mind. You typically have a 10-day window to cancel the contract without facing penalties. Contact the insurance company directly for guidance on the cancellation process. 

Once cancelled, the online policy is considered void from the start. However, there are two exceptions. You cannot cancel the policy if: 

1. The insurance has already expired or will expire within 10 days of purchase. 

2. You have already started the trip for which the insurance was purchased. 

To avoid confusion, it’s important to familiarize yourself with the insurance’s cancellation terms before finalizing the policy. 

A few safety principles 

Here are some essential safety principals to follow when purchasing insurance online: 

  • Conduct thorough research throughout the purchasing process. 
  • Ensure you are using secure websites for transactions. 
  • Verify that the website belongs to an insurance company registered with the Autorité des marchés financiers (AMF). 
  • Avoid sharing personal information on unverified websites or suspicious platform. 
  • Accurately disclose all relevant information required for the insurance application. Providing false information can have serious consequences. 
  • You have the right to request to speak with a representative for clarification or assistance. 

Are you looking for a home insurance policy?

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